What driver age restrictions are there?
If a driver has not yet turned 25 at the time of the car rental, he or she must present a national driver's license and an international driver's license that expire no earlier than 3 years from the current date. A similar requirement also applies a second driver.
Are all drivers required to present valid driver's licenses?
Yes. When renting a car, every driver must present valid driver's licenses and present a copy of his/her passport.
What happens if a driver does not pick up a reserved vehicle at the agreed time?
If you are at fault for the downtime of a vehicle, the company has the right to collect lost profits from you.
What is included in the car insurance?
The company provides comprehensive car insurance. The cost of insurance for a luxury class vehicle is 3000-5000 AED, for a sports class vehicle — 7000-10000 AED.
What should someone who has rented a car do in the event of a car accident?
If you get into an accident, you must immediately inform the police. You must not leave the place of the accident until the police have fully completed their reports. If you fail to present the police report about the car accident, you will be financially liable for the damages resulting from the accident.